Knowledge base

Modified on 2009/10/04 19:08 by stefano Categorized as Uncategorized

Knowledge base == {s:Related}
In this section, you insert arguments common utility so that users can see them later.

{{<img src="{up}Manuale IT/5.3 help desk - knowledge base00.PNG"/>}}

To create a new topic click on "Insert topic" ([Enter topic|Enter topic]).

To search for a particular question in the box, type "Lookup" an appropriate key, and then click {{<img src="{up}Manuale IT/RICERCA.PNG"/>}}.

To view a question click on the name of the same ([Displays topic|Displays topic]).

To view the questions to a particular category click on the name of the category on the sidebar menu.

The second column shows the assessment of the arguments.

You can delete an application by selecting the box in the last column and clicking {{<img src="{up}Manuale IT/CESTINO.PNG"/>}}.

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Knowledge base